Terms & Conditions

DIRECT DEBIT MEMBERSHIPS

Direct Debit Service Agreement

    1. Just Sports’ N’ Fitness will debit the account No# or Credit Card nominated.
    2. If you want to make changes to the drawing arrangements, please contact Just Sports N’ Fitness for:
    • Change of Details
    • Stopping an individual debit-must be processed at the facility &

                Witnessed by a staff member, (No emails or phone calls will be processed.)Direct Debit membership is offered on two options:

    • “No contract membership”, 1 minimum payment required.
    • “Contracted membership” option is for a minimum 12 month period (52 weekly payments), after which your debit will continue until you cancel.
    1. Cancellation of all direct debit memberships requires 30 days notice which can be done in person at the facility that you joined at, or the facility most local to you.
    2. Cancellation of “Contracted Membership” requires pay out of the remainder amount owed to Just Sports N Fitness. You may elect to transfer this membership to someone of your choosing, however a $59 transfer applies and the person must complete the joining forms.
    3. All Direct debit types require notice in writing. This can be done at one of our centres or emailed to you after contacting one of our centres. If emailed to you, your cancellation will be processed once the email has been received by JUST.
    4. All Direct Debit accounts will require a $59 set up admin fee and $40 card fee. Set up admin fee applies for each cancellation and re-sign up of an account.
    5. Your Direct Debit payment will be taken out on a weekly/fortnightly/monthly basis, on a day designated by you in your agreement. Public Holidays can cause delays.
    6. There is a 48 hour cooling off period from the time of signing.
    7. If you wish to terminate within the 48 hour Cooling Off Period, all moneys paid will be refunded except for set up admin fee and card fee.
    8. Debit fees will be absorbed by the users, including one off debit administration fee (where applicable). Transaction fees applicable.
    9. All personal customer information held by us will be kept confidential except that information provided to our financial institution to initiate the drawing to your nominated account.
    10. It is your responsibility to ensure that your nominated account can accept direct debits and that you advise us if the nominated account is closed or changed. You also need to ensure that on the due date, clear funds are available in your nominated account. Any failed payments, dishonours or re-drawing of fees will result in the fees being added to your following direct debit.
    11. Direct all enquiries to us, rather than your financial institution and these should be made at least 4 working days prior to the next scheduled drawing date. All communication addressed to us should include your membership card number or account number.
    12. If you believe that a drawing has been initiated incorrectly, we encourage you to take the matter up directly with us by contacting us on (07) 32822801 during business hours.
    13. If you do not receive a satisfactory response from us to your dispute, contact your financial institution who will respond to you with an answer to your claim.
    • Within 7 business days (for claims lodged within 12 months of the disputed drawing)
    • Within 30 business days (for claims lodged more than 12 months after the disputed drawing)
    1. You will receive a refund of the drawing amount if we cannot substantiate the reason for the drawing.Membership on Hold Periods:

    Direct Debit: You may Freeze your membership for a maximum of 4 weeks per year

    Paid in Full: 12 Months:  4 weeks

                        6 Months:  2 weeks

    1. You are required to sign for Freeze (Hold or Suspension) for membership at the Health Club witnessed by a staff member. Additional on hold time can be requested in the case of extenuating medical circumstances. A medical certificate must be provided.Paid in Full Memberships
      1. All paid in full memberships are non-refundable unless you are permanently or physically incapacitated. (A pro rata fee will apply for the no# of days you have been a member & a medical certificate will need to be provided.)
      2. 1, 3, 6, month memberships can be upgraded to 12 months within 1st 30 days by paying the balance.

      All Membership Categories:

      1. Patrons may be required to provide a medical clearance from their GP prior to starting an exercise program. Members are responsible for informing the club of any medical conditions or injuries that may affect their ability to perform an exercise programme.
      2. All members must have appropriate footwear, towel, clothing and personal hygiene when attending. Offensive behaviour will not be tolerated.
      3. Group fitness classes & instructors are subject to change without notice.
      4. Standard replacement member card $5.00, 24 access tags $40

    Acknowledgement

    I/We have read the Service Agreement, Terms Conditions & Direct Debit Request and agree to it.

    I/We authorise the Financial Institution to release information to Just Sports n’ Fitness to vary my/our account details.

    I/We authorise the direct debit arrangement to remain in accordance with the Schedule Overleaf and in compliance with the

    Service Agreement for the Direct Debit Request.

    GYMNASTICS BY JUST T&C’S (CLICK HERE)

    ​Class Timetable T&C’s

    *IHF Aqua is a paid class put on by Ipswich Hospital Foundation. Cost of $7 and must be paid via their website.

    Current Promotion T&C’s

    4 weeks FREE T&C’s:
    • Must sign up to a direct debit membership (weekly or fortnightly)
    • Admin and tag fee still required to be paid on sign up
    • New or Returning members only
    • Each member is subject to pre-exercise health screen questionnaire
    • Each member is subject to terms and conditions of each site, and code of conduct
    • Ends 31st October 2024

    Previous Promotion T&C’s

    12 Week Challenge T&C’s:
    1. Active members must fill out the JotForm to register: https://form.jotform.com/241778616642869
    2. Member will be contacted by a JUST trainer and a 15 minute appointment will be made to take photos in designated spot, take measurements and body scan as well as process challenge payment
    3. Challenge sign up fee is $69 per person
    4. Challenge starts 1st of August 2024
    5. If you are not a  membe, you can sign up to a no lock in contract DD or any upfront membership to join the challenge
    6. Includes a complimentary phone call check in with the challenge participant at the 5 and 9 week mark from a designated trainer
    7. Winners determined by a judging panel via subjective metrics and announced 1st of November.  Criteria include but not limited to: photo progress, fat loss, circumference measurements, body scan results
    8. Must be over 18 years old to particpate
    Challenge Prizes:
    Overall challenge winner receives $1000 cash.
    Site winners:

    First place – $500 membership credit

    Second place – $300 membership credit

    Third place – $200 membership credit

    EOFY (EXTENDED) SPECIAL

    1. Must sign up to a direct debit membership to receive admin and tag fee waived

    2. Each member is subject to terms and conditions of each site, and code of conduct

    3. Each member is subject to pre-exercise health screen questionnaire

    Easter Membership Promo – Terms & Conditions

    1. New and Returning members only
    2. Save $100 promotion is redeemed via Admin and tag fee of combined $100
    3. Eligible membership types are limited to weekly or fortnightly direct debit options 
    4. Member must visit the facility to sign up and redeem 
    5. Standard notice (28 days) is required for cancellation of membership for no contract memberships.  Early termination fee’s apply.

    14 DAYS FREE PROMOTION T&C’s:

    1.      Member must select either a $16.90 per week DD on a 12 month contract; or $18.90 a week DD no contract membership upon sign up, billed fortnightly.
    2.      The first 14 days from sign up will be free and automatically applied upon sign up.
    3.      $0 joining fee.
    4.      $0 administrative fee.
    5.      $0 card fee.
    6.      Each member is subject to terms and conditions of each site, and code of conduct.
    7.      Each member is subject to pre-exercise health screen questionnaire.
    8.      Can not be used with any other promotion.
    9.      Promotion eligible for new or returning members only.
    10.  Offer ends 31st of March 2024.
    11.  Members can cancel at any time before the first payment within the 14 days.  Debit is automatically conducted on the 15th day.

    50% OFF February Promotion:

    1. New or returning members only 
    2. Eligible membership types are limited to $16.90 (52 week contract) or $18.90 no contract option  
    3. The first four weeks start from member sign up date. 
    4. Member must visit the facility to sign up and redeem 
    5. Standard 28 days notice is required for cancellation of membership
    6. Eligible for access to all Just Sports n Fitness sites

    Valentines Promotion – Bring a friend free all of February

    1. Must be over the age of 18 years old
    2. During staffed hours only
    3. Limit of one person per day
    4. Must be accompanied by a current member
    5. Visit must not exceed two hours
    6. New or returning members ONLY
    7. Must fill out the following form upon visit: https://form.jotform.com/240168278186868
    $14.95 corporate membership T&C’S:
    -$14.95 per week direct debit for eligible card holders.
    -Tag and Admin fee waived
    -Same T&C’s as the $18.90 membership apply (can be seen above).
    -Available to themselves and a friend or family member.
    -New or Returning members ONLY.

    First Learn To Swim Lesson Free:

      • First lesson is an assessment lesson.
      • Lesson must be booked in with the centre manager of facility.
      • Bookings are essential.
      • New or returning learn to swim members only.

    Boxing Day $130 Gift Certificate

    • $130 gift card must be redeemed on a full price weekly direct debit membership including admin/sign up fees and card fees combining of $99.  The remaining $31 may be used in credit for a direct debit membership, or two weeks payment whichever the member elects
    • Not redeemable for any other offeror membership type
    • Not redeemable for merchandise
    • Not redeemable for canteen or food and drink purchases
    • Not redeemable for old/returning members who have outstanding fees
    • Must be 18 years or older.
    • Must be a new member.
    • Returning members are eligible however must have been expired for 12 months or more.
    • 24/7 Access to Bundamba Gym available upon induction at facility during staffed hours.  
    • Offer not valid for existing Direct Debit members
    • Debits occur on a fortnightly or weekly basis.
    • Penalties apply for dishonours on any direct debit plan, or early cancelation on a $16.90p/week direct debit
    • Early cancellation fee’s of 12 month contract apply
    • Early cancellation fee’s of a no-contract membership cancellation outside of the 28 days notice apply

      Black Friday & Cyber Monday 2023 T’s and C’s

      • $130 gift card must be redeemed on a full price weekly direct debit membership including admin/sign up fees and card fees combining of $99.  The remaining $31 may be used in credit for a direct debit membership, or two weeks payment whichever the member elects
      • Not redeemable for any other offeror membership type
      • Not redeemable for merchandise
      • Not redeemable for canteen or food and drink purchases
      • Not redeemable for old/returning members who have outstanding fees
      • Must be 18 years or older.
      • Must be a new member.
      • Returning members are eligible however must have been expired for 12 months or more.
      • 24/7 Access to Bundamba Gym available upon induction at facility during staffed hours.  
      • Offer not valid for existing Direct Debit members
      • Debits occur on a fortnightly or weekly basis.
      • Penalties apply for dishonours on any direct debit plan, or early cancelation on a $16.90p/week direct debit
      • Early cancellation fee’s of 12 month contract apply
      • Early cancellation fee’s of a no-contract membership cancellation outside of the 28 days notice apply

      $4 FOR 4 WEEKS – ROSEWOOD AQUATIC CENTRE ONLY

      – This promotion is only valid at Rosewood Aquatic Centre. Must sign up at this centre to redeem this promotion.
      – New or returning members only.
      -Must select the $13.90 per week direct debit membership upon sign up. Once the four weeks on $4 are up, the membership price will default to this amount.

      $0 Joining Fee

      -Administration and Tag Fee waived upon sign up for new and returning members.
      -Must sign up on site to redeem.

      Learn To Swim – Refer a friend promotion:

      • One winner per facility.
      • Referrals finish 30thSeptember 2023, with winners drawn 5th October 2023.
      • Each unique referral is a new entry to the draw to win.
      • Relevant referral must confirm that they know you as a contact.
      • Referrals are unlimited.
      • Referrals cannot be used across multiple sites.
      • Referrals must be genuine and friends/family of the person referring them.
      • Referrals must be new learn to swim members.

      Gym and Fitness – Refer a friend promotion:

        • Referral must sign up as a member on either of 12 months upfront, or one of the Direct debit $15.90 12 month contract or $17.90 no contract, with all relevant administrative and card fees paid.
        • One month free is either added to your upfront commitment or your direct debit paused for a timeframe of 4 weekly direct debits or 2 fortnightly direct debits.
        • Referrals are uncapped (if 12 members are referred and sign up, you are entitled to 12 months free).
        • Referral member subject to full terms and conditions of gym/swim membership.
        • Referral member subject to pre-exercise health screening.
        • Cannot be used with any other promotion.
        • If referral choses to redeem $2 for 2 week promotion, they must remain a valid paying member for a period of 8 direct debit payment cycles or 3 months whichever happens first, before 1 month is eligible to be redeemed.

      $2 for 2 weeks promotion:

        • Starting from the day of first sign up $1 will be debited to cover the first 7 days and $1 debited on the 8th day.
        • From the 15th day of signing up, a current Direct debit option will start:
          • Either of; $15.90 per week on a 12 month contract; or a $17.90 no contract direct debit option will commence.
        • $0 joining fee.
        • $0 administrative fee.
        • $0 card fee.
        • 24/7 access not permitted.  $40 card fee applies should 24/7 access be required.
        • Each member is subject to terms and conditions of each site, and code of conduct.
        • Each member is subject to pre exercise health screen questionnaire.
        • Can not be used with any other promotion.
        • Promotion eligible for new or returning members only.
        • Ends 31st of August 2023.

      EOFY – 2 WEEKS FREE Promotion

      • A nominated direct debit option will start on day 15. Cancellation period anywhere between day 1 and day 14 of the membership.
      • Must nominate either $15.90 or $17.90 a week DD 
      • No upfront costs (tag and admin fee waived) 
      • Offer ends on the 31st of July 2023
      • New or returning members only
      • To redeem 2 weeks free you must visit us on site before your first payment is due to collect your card and have the offer applied. This is specific to members who sign up online via the clubfit link. 

      EOFY Promotion

      • No upfront costs (tag and admin fee waived) 
      • Offer ends on the 30 of June 2023 
      • New or returning members only 
      • Memberships start at $15.90 per week direct debit lock in 12-month contract. Other memberships available. See facility for full membership options. 

      MOTHER’S DAY SPECIAL – TWO WEEKS FREE

      • Two weeks free applied to any relevant Direct Debit membership with nothing charged until day 15 of the membership.  To avoid charges cancellation must happen prior to day 15 of the membership
      • New or returning members only
      • Regular admin and card fee waived
      • Applicable to Mother’s only  
      • Promotion redeemable until COB Monday 15th May 

      FREE MEMBERSHIP ALL OF FEBRUARY – 2023

      • Must be 18 years or older.
      • Must be a new member.
      • Returning members are eligible however must have been expired for 12 months or more.
      • Must sign up via Clubfit link to gain access to Just Lifestyle centres during the 4-week period. 
      • 24/7 Access to Bundamba Gym available upon induction at facility during staffed hours.  (24 hour tag cost of $40 still applies)
      • No joining fee or admin fee during sign up in the month of February.
      • Offer not valid for upfront membership types
      • No fees apply if membership is cancelled in person at a Just Lifestyle Centre with a valid proof of cancelation form signed by a manager before the 1st of March.
      • Membership reverts to first direct debit payment of $15.90p/week 12 month commitment or $17.90p/week no commitment on March 1st 2023.
      • Debits occur on a weekly basis thereafter.
      • Penalties apply for dishonours on any direct debit plan, or early cancelation on a $15.90p/week direct debit

      Valentines Bring A Friend for Free:

      1. Must be over 18 years old
      2. During staffed hours only
      3. Limit one person per day
      4. Must be accompanied by a current member
      5. Visit two hours max
      6. New or returning members ONLY
      7. Must fill out the corresponding form

      Free Bub Buddies All Of February:

      1. Bookings essential. Please call or email the facility to secure your spot.
      2. Four months to Two and a half years old
      3. Limited places available
      4. Parent or guardian must be in the water with child
      5. One bub per adult per lesson
      6. Swim nappy required (also available at reception for purchase)
      7. Please call us if you have twins so we can accommodate both bubs

      Bundamba Gym Challenge:

      1. Monthly Challenge:

       -Must check in at kiosk.

      – One winner for land based classes

      – One winner for aqua based classes

      – If there is a tie between attendances then those members will go into a hat and a winner will be drawn.

      2. Weekly Challenge:

      – Must show proof of calories burned during a session by taking a photo and/ or showing it to the gym staff for verification.

      – One Reward given for three membership categories: men, women and over 50’s.

      – Must be verified by a gym instructor.​

      AUGUST LOYALTY MEMBERSHIP

      1. Must be a parent or guardian of a Learn To Swim or Gymnastic student/s at JUST Sports N Fitness
      2. $13.99 per week direct debit
      3. Membership follows the same direct debit membership T&C’s that can be seen above
      4. Only one plus one per loyalty membership sign up

      PREMIUM MEMBERSHIP COMPETITION T&CS

      • Win a premium membership worth $830
      • Comment your favourite form of exercise on Facebook
      • One competition entry per person
      • Must be 18+ to enter
      • Premium membership valid for 12 months
      • Unlimited entry to all JUST sites
      • One premium membership per facility
      • Winners are drawn on the 9th September 2022
      • New or returning members only
      • Kilcoy and Lowood winners will be drawn on the 1st October 2022

        Bring A Friend Free September Promotion
      • Must be over 18 years old
      • During staffed hours only
      • Limit one person per day
      • Must be accompanied by a current member
      • Visit two hours max
      • New or returning members ONLY
      • Must fill out the corresponding form at least once during the promotion to gain access to our gym and swim facilities, and before participating in any aqua and/or land based classes. https://form.jotform.com/212918697704871

      Free Learn To Swim Trial – September Promotion

      Must be a new or returning parent.

      PREMIUM MEMBERSHIP COMPETITION CONSOLATION T&CS
      (Valley Pool, Goodna Pool, Redbank Gym, Bundamba Gym & Pool, Leichhardt Pool and Rosewood Pool)

      • 4 weeks free starting the first day they sign up

      • Must select an option of $15.90 12 month contract or $17.90 no contract (cancel any time up to the first direct debit date.  4 weeks plus 1 day)

      • Offer only available for new or returning members

      • Must be 18 years or older to be eligible

      (Kilcoy and Lowood Pool)

      • 20% Off Season Pass

      • Must be 18 years or older to be eligible

      Returning Members October 2022 Promotion: 

        • Returning members ONLY 
        • At time of signup you must select membership type ($15.90/ pw Contract or $17.90/ pw No Contract).  
        • This membership option will be automatically updated after the 35 day period from sign up.  
        • Cancel anytime up to the end of the 35 day period.  Rollover membership occurs after this time period
        • $15.90p/week membership is a 52 week commitment
        • $17.90p/week membership is a non-contract membership
        • Membership allows access to all Just Sports n Fitness sites
        • $5p/week membership does not permit 24/7 access to Bundamba 24/7 gym
        • $0 Joining Fee
        • $0 Administration Fee
        • Offer must be redeemed before 31st October 2022

        365 Members: 

          • Three options are available to renew your membership.
          • These membership offers are extended to a friend who is a new member to JUST and there will be a $0 joining for them as the admin and tag fee will be waived.